(Jossey-Bass) In this book, Smith addresses ways to increase success rates in higher education. He looks at what causes school failure, discusses ways that the typical college model prevents access to opportunity and success for many, and explores the social, economic, and civic consequences of these issues. Finally, Smith describes ways in which colleges can personalize learning to make it more effective for everyone. Smith is senior vice president of academic strategies and development for Kaplan Higher Education and the former assistant director for education at UNESCO.