In this critical examination of what constitutes professionalism in America, David Warfield Brown '59 — a self-described “recovering professional” — argues for a culture change with knowledge treated as a social process, problem-solving as people-based, and professionals nurturing the capabilities of those they serve rather than prolonging their dependence. A former Yale professor and deputy mayor of New York City, Brown has authored four books, all of which center on the social dimensions of problem solving.