Engagement: Transforming Difficult Relationships at Work

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By Lee G. Bolman and Joan V. Gallos ’73

Published June 14, 2016

Joan V. Gallos and Lee G. Bolman have written a business novella, the story of a manager in her new job, and her experiences applying their four-step “SURE” model for people problems. Brief interludes punctuate the story to provide room for reflection and to explain the complex interpersonal dynamics at play in commonly encountered situations.

Paw in print

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PAW's July/August 2025 issue cover, featuring a photo of people dressed in orange and black, marching in the P-rade, and the headline: Reunions, Back in Orange & Black.
The Latest Issue

July 2025

On the cover: Wilton Virgo ’00 and his classmates celebrate during the P-rade.